Frequently Asked Questions
Everything you need to know about our premium culinary apparel.
What is the standard shipping timeframe for orders?
We process most orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I determine the correct size for chef coats and trousers?
Each product page features a detailed size guide. We recommend measuring your chest and waist over light clothing to ensure the most accurate fit for our professional culinary garments.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that customized or embroidered items are final sale and cannot be returned.
Are your fabrics designed for high-heat kitchen environments?
Yes, our apparel is crafted from premium, breathable fabrics like Egyptian cotton and advanced poly-blends specifically engineered to withstand the rigorous heat and demands of a professional kitchen.
Do you offer bulk discounts for culinary schools or restaurants?
We provide competitive tiered pricing for bulk orders and corporate accounts. Please contact our sales team directly to receive a custom quote for your team uniforms.
How should I care for my Fiumara Culinary garments?
To maintain the longevity of your apparel, we recommend machine washing in cold water with like colors and tumble drying on low. Avoid using bleach on colored garments to preserve fabric integrity.